Cancellation Policy

All Purity Water Contracts are subject to a Cooling Off Period of 10 days in Qld, NT, SA and WA. It is 5 days in NSW and 14 days in Vic. Contracts with Purity Water can only be cancelled by submitting the below form by fax (07) 3890 3466 or email to

Cancellation Form

Please note that there may be a termination fee of $250.00. This fee is calculated as the cost of re-shipping, repackaging and restocking.